Our monitoring software has raised an alert with regards to a potential problem with one of our mailservers this morning (21/09/09).  Due to the nature of the issue, our support team will be taking the mailserver offline for a period of around 30 minutes to instigate a fix.

We aim to resolve this issue as quickly as possible.  Further updates regarding this issue will be posted on this blog.

Update 10:30

Normal mail service has been restored as of 10:15 this morning.

Our support team has recently refreshed and updated the areas of our support website relating to EnvoVoice and Sort-It.

The latest version of all the EnvoVoice documentation is now available to download online.  This includes user manuals and tips sheets for both Administrators and end-users.

Although EnvoVoice is no longer being developer or distributed, ACS continues to provide direct support services for existing installations.

To access the revised EnvoVoice support portal, please visit http://support.appliedconsultancy.com/envovoice.

Our support team will be performing routine maintenance on our N&S tonight between 1800 and 1900 (UK BST).  This is part of our normal maintenance program.  During this time, access to some services may be either impaired or unavailable.

To avoid any potential issues, we recommend to our hosting customers to avoid making any changes to your websites during this maintenance window.  Furthermore, access to our support website may be unavailable during this time.

f you have any questions or queries regarding this, or any other matter, please contact our Support Team.