Microsoft has released a patch to correct the now well documented Zero Day Flaw in Internet Explorer that applies to all supported versions of Microsoft Windows.  The patch is available through Windows Update and provided your computer has been configured for Automatic Updates, you will be prompted to install it shortly.

If you are one of our corporate support customers, this patch will be automatically rolled out across your networks.  No further or direct action is required on your behalf.

The released patch only applies to versions of Windows that Microsoft still actively supports,principally:

• Windows 2000
• Windows XP
• Windows Server 2003
• Windows Vista
• Windows Server 2008

As Microsoft no longer actively supports Windows 95, Windows 98 or Windows ME, we would anticipate no correctiive patch will be issued for these operating systems.

This patch corrects a flaw that has been detected in Internet Explorer and its’ derivatives.  It does not apply to other Web Browsers like Mozilla Firefox, Opera and Google Chrome.

We must have been asked this question at least a thousand times: How do you create a screenshot? There really is no great mystery or complexity in this, and it only takes a few seconds to do.

To that end, you will now find a new article in our Support Knowledgebase entitled How to Create a Screenshot.

As to why you should create a screenshot, the answer to that is even easier.  A picture really does tell a thousand words.  A picture that shows an error message or problem often conveys more detail that can be described.